fb33's Privacy Policy
How your personal information is collected, stored, and protected — fb33 explains with complete transparency.
Introduction and Overview
fb33 ("we", "our", or "platform") operates a safe, transparent, and reliable online gaming service for users in Bangladesh. We believe you have full rights over your personal information. This privacy policy ("policy") explains what information fb33 collects, how it is used, and what steps we take to protect your information.
By using the website https://fb33.cam you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform or contact our support team.
This policy applies only to websites and services operated by fb33. We are not responsible for third-party links or sites.
1. What Information We Collect
Information Provided Directly
When you create an account on fb33, log in, or contact us, you may voluntarily provide the following information:
- Full name and date of birth
- Valid email address
- Mobile number (for bKash, Nagad, or Rocket verification)
- Identity verification documents (national ID card or passport)
- Bank or mobile banking account details (for transactions)
- Messages and complaints sent to support
Automatically Collected Information
When you visit our website, some information is collected automatically. This includes:
- IP address and approximate geographic location
- Browser and device type
- Time of site access and session duration
- Pages visited and navigation patterns
- Cookie and local storage data
- Referrer URL (where you came from)
Transaction-Related Information
To ensure the security of financial transactions and meet legal obligations, we keep records of your deposits and withdrawals. This includes: transaction date and time, amount, payment method (bKash, Nagad, Rocket, or bank transfer), and transaction status.
2. Purpose of Information Use
fb33 uses your information for the following purposes:
- Account registration, login, and identity verification
- Processing deposits and withdrawals
- Managing bonuses and promotional offers
- Detecting and preventing fraudulent activity
- Implementing responsible gaming policies and ensuring the 21+ age requirement
- Providing 24/7 live chat and email support in Bengali
- Improving service quality and personalizing user experience
- Meeting legal and regulatory obligations
- Notifying users about new offers and updates (with consent only)
3. Information Storage and Security
Retention Period
We retain your information for as long as your account is active and for as long as necessary to provide the service. Even after an account is closed, certain information may be retained for a defined period for legal obligations, dispute resolution, or fraud prevention.
Security Measures
fb33 uses industry-standard security technology to protect your information:
- SSL (Secure Socket Layer) encryption — on all data transmissions
- Encrypted database storage
- Two-Factor Authentication support
- Regular security audits and vulnerability testing
- Access control — only authorized staff can access data
- Automated systems for monitoring suspicious activity
However, it is not possible to make data transmission over the internet completely secure. We strive to ensure the highest level of protection, but 100% security cannot be guaranteed.
4. Sharing Information with Third Parties
fb33 never sells your personal information. However, we may share information in the following limited circumstances:
Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete financial transactions. This information is used solely for transaction purposes and is governed by those organizations' own privacy policies.
Legal and Regulatory Authorities
In the case of court orders, legal processes, or valid requests from regulatory bodies, we are required to provide information in compliance with applicable law.
Service Providers
Trusted third parties that assist in operating our service (such as technology providers and analytics services) may have limited access to information, but only on the condition that they act under our instructions.
5. Cookie Policy
What Cookies Are and Why They Are Used
Cookies are small text files stored on your device. fb33 uses cookies for the following purposes:
- Keeping your login session active
- Remembering your preferences and language settings
- Monitoring and improving website performance
- Detecting security threats
- Personalizing user experience
Cookie Control
You can disable or delete cookies from your browser settings. Please note that disabling certain cookies may affect the full functionality of the website — for example, your login session may end automatically.
6. Your Rights
Right to Access Information
You may request to see what information we hold about you. After verification, we will provide the information within a reasonable time.
Right to Correct Information
If there is incorrect or outdated information in your account, contact our support team to have it corrected. We will update it promptly.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may be retained for a defined period due to legal obligations or ongoing transactions.
Right to Object to Processing
You may object to marketing communications or profiling. If you send a request to support, we will take action without delay.
Right to Data Portability
You may receive a copy of the information fb33 holds about you in a machine-readable format. Contact support to use this option.
Right to Withdraw Consent
You may withdraw consent given for marketing communications at any time. This will not affect the validity of any processing already completed.
7. Protection of Minors
fb33 services are for persons aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21. Age verification is mandatory at the time of account registration.
If we learn that a minor has created an account, we will immediately close that account and delete the associated information.
If you believe that a minor has created an account on our platform, please notify us at [email protected].
8. International Data Transfer
Your information is primarily stored in Bangladesh and on our service providers' servers. In some cases, information may be transferred to servers in other countries for smooth operation of the service. For such transfers, we ensure that appropriate security measures are in place and that your information remains protected in accordance with this privacy policy.
9. Changes to the Policy
fb33 reserves the right to change or update this privacy policy as needed. When any significant change is made, we will:
- Post a special notice on the website
- Notify registered users by email
- Show the date of the latest update at the top of the page
If you continue using the website after changes are made, you will be considered to have agreed to the updated policy.
10. Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 Bengali live chat support — via the live chat button on the website
We try to process all privacy-related requests as quickly as possible, generally within business days. Ensuring your satisfaction is our priority.
If you are not satisfied with our response, visit our Responsible Gaming page for more information on responsible gaming and user rights, or check our FAQ section.