Safe Gaming Guidelines

fb33's Responsible Gaming
Commitment and Protection

fb33 believes entertainment should be enjoyable — not a burden. Our responsible gaming tools and guidelines help you enjoy gaming in a safe and controlled way. 21+

What is Responsible Gaming?


Responsible gaming means treating online gaming purely as a form of entertainment — not as a solution to financial problems or a source of income. At fb33 we genuinely care about the mental and financial wellbeing of every member. Our goal is to create an environment where gaming is always controlled, safe and enjoyable.

We recognise that gaming can become problematic for some players. That is why fb33 provides multiple protective tools and measures — such as setting deposit limits, self-exclusion, session time controls, and the ability to contact our support team directly at any time. All our services are available only to those aged 21 and above.

Responsible gaming is not just a policy — it is part of fb33's core values. We want you to enjoy every moment, but always within your limits.

Keep in Mind

    • Gaming is for entertainment only
    • Only bet what you can afford to lose
    • Set a budget for both time and money
    • Never chase your losses
    • Spend time with family and friends
    • Always seek help if you have a problem

Our Protective Tools


Deposit Limits

You can set a maximum daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately. A waiting period applies if you wish to increase the limit. Minimum deposit is ৳300.

Time-Out Break

When you feel you need a break from gaming, use the time-out feature. fb33 lets you temporarily deactivate your account for anywhere from 24 hours to six weeks.

Self-Exclusion

Choose self-exclusion for a long-term break. You can request your account to be closed for six months to five years. During this period you will not receive any promotional communications.

Gaming History Review

View all your betting and gaming history. Stay informed by reviewing detailed records of the time and money you have spent, and make well-considered decisions.

24/7 Live Support

For any issue, our Bengali live chat support is available 24 hours a day, 7 days a week. We are ready to help with any questions about safety and responsible gaming.

Minor Protection

fb33 strictly follows a 21+ age policy. Age verification is in place during account registration. You are advised to use parental control software on your devices.

Warning Signs of Problem Gambling


If any of the following signs appear in yourself or someone close to you, gaming may be becoming problematic. Please seek help if you find yourself in this situation.

  • Repeatedly betting more to chase losses
  • Feeling unable to stop gaming
  • Hiding gaming from family and friends
  • Using money meant for essential expenses on gaming
  • Work or studies being harmed because of gaming
  • Feeling restless or anxious when not gaming
  • Borrowing money or facing financial difficulty due to gaming

Assess Yourself


Ask yourself these questions to analyse your gaming habits:

  • Am I spending more money on gaming than my budget allows?
  • Is gaming affecting my daily life?
  • Do I keep coming back to chase my losses?
  • Is gaming causing problems in my relationships?
  • Do I feel uncomfortable without gaming?

If the answer to any of the above questions is "yes", please contact our support team. We are always here for you.

How to Activate Protective Tools


The responsible gaming tools at fb33 are easy to use. Follow the steps below.

01

Log In to Your Account

Log in to your account on the fb33 platform and go to the profile section.

02

Responsible Gaming Menu

Find the "Responsible Gaming" section in your account settings and select the tool you prefer.

03

Set Your Limits

Configure deposit limits, time restrictions or self-exclusion as you prefer.

04

Confirm

Save the changes. Limits take effect immediately and a confirmation is sent to you by email.

Tips for Healthy Gaming


Budget Planning

Set a clear budget before you start gaming. Only use an amount that, if lost, will not affect your daily life. Never use emergency savings or monthly living expenses for betting.

Time Management

Set a time limit for your gaming session in advance. Take regular breaks. Use a timer on your phone or computer so you are aware of how much time you are spending.

Know Your Mental State

Avoid gaming when you are feeling down, anxious or under stress. Play only for comfort and enjoyment — not as a way to deal with emotional problems.

Regular Review

Review your gaming history at least once a month. Analyse how much time and money you have spent and adjust your limits if needed.

Let Your Family Know

Let your family or trusted friends know about your gaming. Their support will help you stay aware and in control.

Let Go of Win Expectations

There is no guarantee of winning every time — that is normal. Playing out of anger or frustration after a loss only increases harm. Make decisions with a calm head.

21+
Age Policy

fb33 strictly provides services only to those aged 21 and above.

Protection of Minors


You must be at least 21 years old to open an account at fb33. Age verification procedures are followed at registration.

If there are minors in your home, take the following steps:

    • Install parental control software on your devices
    • Never share your password
    • Always log out after use
    • Keep your payment information secure
    • Educate children about online safety

If any minor attempts to open an account at fb33, please notify us immediately.

Contact Us for Help


If you feel gaming is becoming a problem for you, do not hesitate to reach out to us.

fb33 Support Team

Live Chat
Direct Bengali support 24/7 — any time of day or night
Email Support
Responsible Gaming Department
Direct assistance for self-exclusion, setting limits and time-out

Mental Wellbeing

Problem gaming can be a mental health issue. You are not alone — seeking help is an act of courage.

Professional Counselling
Seek the help of a mental health professional to deal with gaming problems
Family and Friends Support
Talk openly with the people close to you — they are there to support you
Information and Resources
Find detailed information on responsible gaming in the FAQ section of fb33

fb33's Commitment to Responsible Gaming


fb33 is not just a gaming platform — it is a responsible community. We believe every player's wellbeing matters more than our business. That is why we always work to ensure a safe gaming environment.

Our platform operates under SSL encryption and a fair play policy. We never encourage you to play beyond your means. Our goal is to build a responsible gaming culture where every experience is enjoyable and safe.

  • Strictly following the 21+ age policy
  • Honouring all deposit limit and break requests
  • Not sending promotions to self-excluded members
  • Actively helping when problem gaming is identified
  • Ensuring Bengali support 24/7
  • Maintaining a transparent and fair gaming environment

Self-Exclusion Process


If you feel that gaming is having a negative impact on your life, self-exclusion is an effective step. Through this process, your account is kept closed for a specified period of time.

Start Self-Exclusion:

  • Let our support team know via live chat
  • Send a request to [email protected]
  • Select your preferred duration (6 months — 5 years)
  • After confirmation, the account is closed immediately

During the self-exclusion period, access, deposits, or withdrawals are not possible. Your funds remain secure during this time.

Enjoy safe and enjoyable gaming

Play responsibly at fb33. Enjoy cricket, slots, casino — all in a secure way.

Responsible Gaming FAQ


Log in to your fb33 account and go to the "Responsible Gaming" option in the profile section. There you can set deposit limits, time-out and self-exclusion. You can also use our 24/7 live chat for any assistance.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit is subject to a waiting period — this helps prevent impulsive decisions.

Your account balance remains fully secure during self-exclusion. Once the exclusion period ends, you can withdraw your remaining balance. Contact [email protected] for more details.

Time-out is a short-term break (typically 24 hours to six weeks) suited for brief pauses. Self-exclusion is a long-term measure (six months to five years) chosen when you need to stop gaming entirely. During self-exclusion you will not receive any promotional communications.

You must be at least 21 years old to open an account and play at fb33. Age is verified at registration. Protecting minors is our highest priority.

fb33's Bengali live chat support is active 24 hours a day, 7 days a week. Any responsible gaming request — setting limits, time-out or self-exclusion — is processed immediately.

The minimum deposit is ৳300 and the minimum withdrawal is ৳1,000. Transactions can be made via bKash, Nagad, Rocket and bank transfer. Withdrawals are generally processed within 1 hour.